We have rolled up our sleeves with the outcomes of the spring customer satisfaction survey and are once again grateful to say that we have excellent customer relations. Honesty and feedback are the keys to progress.
Based on the results, we selected a few key themes to build under. The themes we have chosen are:
- Availability
- Supply chain
- Action
- Channels of commerce
We address these themes and areas one by one, with one goal in mind – a more satisfied customer.
