Claims

Minor changes to products, their packaging or delivery quantities are possible.
We process all complaints from our dealers through the form below.
Complaints about defects and shortages in products and deliveries must be made within 14 days of receipt of the consignment.
For product warranty and spare parts issues, please contact Product support.

NOTE! Please add all products to be claimed on the same form before sending.
In the “Product information” section, add the required number of product codes using the “Add new item” button.

*marked fields are mandatory

Customer information

Customer number (Tammer Brands customer code)*

Customer name*

Contact person

Contact email address*

Contact telephone number

Customer reference

Reference

Order details

A unique order number* e.g. invoice number, packing list number or order number. Separate with a comma if the complaint concerns more than one order.

Product information

Product code* (Tammer Brands product code or EAN). Note! Add the required number of products by using the "Add new item" button.

Product name*

Quantity (pcs)*

Price, VAT 0 % (*mandatory information in case of a price error)

Cause* select from the menu

Other, what?*

Further information

Further information (max. 4500 characters) 0 characters used

Attachments

Image, pdf, word or excel document